SHIPPING & RETURN POLICY
SHIPPING:
Shop Alyse is continuously working to get you your order quickly & safely, so please be understanding.
(Normal processing time is 1-3 business days)
U.S. shipping options available at checkout:- Standard (U.S.) 2-5 business days
- Faster (U.S.) 2 business days
- Expedited (U.S.) 1 business day
Worldwide shipping is also available, depending on your country, International Shipping is typically 10-25 days.
(Orders in the state of Texas typically take 1 business day, but there is also a Pickup Option at checkout available. Pickup location is in Lewisville, Texas. If you decide to pick up please email info@shopalyseonline.co for specific pickup instructions.
PLEASE NOTE: Shop Alyse is not responsible for any lost or stolen packages once shipped. If you would like your package to be signature confirmed, please say so in the notes with your order.
If you have any more questions or concerns about your order, please email info@shopalyseonline.co and we will gladly assist you!
RETURNS/REFUNDS:
- DO YOU ACCEPT RETURNS?
Returns are only made if there was a mistake our end, and an exchange needs to be made. We do not accept returns for size changes. Accepted returns are only for non-sale items up to 14 days from the date the tracking number says your package was delivered. The items must be in their original condition, undamaged, stain free, oder free and eligible to be resold.
- DO YOU OFFER REFUNDS?
We do not offer refunds. You may recieve store credit or an exchange if your item(s) are all of the criteria above.
- CAN I EXCHANGE MY ITEM?
We only take exchanges if you were sent the wrong item(s) and follow the criteria above.
- HOW DO I RETURN/EXCHANGE SOMETHING?
To begin the return process, please email info@shopalyseonline.co with your name & order number briefly explaining your reason for returning.